Fedderate Woods

Privacy Policy

Personal Information 
We obtain enough personal information from you and retain it on our system to allow us to process your orders and send you Invoices, receipts, confirmation emails where applicable. An email address & telephone number is retained during this process to allow us to contact you with queries and children’s names are retained to personalise the experience.  

We do not hold or directly process your financial information. Any financial transactions are carried out via our third party payment gateway, Stripe:   
Stripe privacy policy

What information we collect 
We collect only the personal information which you choose to give us.  

How we use personal information 
Sending you Invoices, receipts, confirmation emails and reminders. We will not use any contact details or other personal information collected for the purposes of any general mailing list (postal or electronic).  

Passing details to Third Parties 
We will not disclose the information we receive from, you to unconnected third parties and will not use it for the purposes of any general mailing list (postal or electronic) of our own. Your contact and account details will be visible to our external accountants during preparation of our accounts.  

Updating and amending your personal information of queries 
As a customer of Fedderate Woods, you can advise us of any updates to your personal information at any time by contacting us on our email or telephone number. Any queries can also be directed to us.  

By disclosing your personal information to us to allow an order to be made, you indicate your consent to the collection, storage, processing and use of your personal information by us as laid out in this privacy policy.

We use Bookeo, a third-party service provided by Bookeo Pty Ltd, to process bookings for activites and experiences. Bookeo ensures that our account data is stored on Bookeo servers located in the EU. Bookeo has Data Protection Agreements in place with each of the sub-processors it uses to process data. The use of Bookeo is subject to the legal terms and conditions and privacy policy available on their website:
Bookeo privacy policy

Our main method of communicating upcoming events and experiences is via Facebook. The use of Facebook is subject to the legal terms and conditions and data policy available on their website:
Facebook Terms of Service